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E-COMMERCE BRANDS

Automate customer retention, recover abandoned carts, and build loyal repeat buyers that drive 70%+ of your revenue.

DIRECT-TO-CONSUMER (DTC) BRANDS— SUBSCRIPTION BOX BRANDS— PRINT-ON-DEMAND SHOPS— DROPSHIPPING STORES— HANDMADE & ARTISAN MARKETPLACES (ETSY)— LUXURY & PREMIUM E-COMMERCE— HEALTH & SUPPLEMENT BRANDS— BEAUTY & SKINCARE E-COMMERCE— FASHION & APPAREL BRANDS— PET PRODUCT BRANDS— HOME & LIFESTYLE BRANDS— FOOD & BEVERAGE E-COMMERCE— B2B / WHOLESALE E-COMMERCE— RESALE & VINTAGE MARKETPLACES— DIGITAL PRODUCT STORES— DIRECT-TO-CONSUMER (DTC) BRANDS— SUBSCRIPTION BOX BRANDS— PRINT-ON-DEMAND SHOPS— DROPSHIPPING STORES— HANDMADE & ARTISAN MARKETPLACES (ETSY)— LUXURY & PREMIUM E-COMMERCE— HEALTH & SUPPLEMENT BRANDS— BEAUTY & SKINCARE E-COMMERCE— FASHION & APPAREL BRANDS— PET PRODUCT BRANDS— HOME & LIFESTYLE BRANDS— FOOD & BEVERAGE E-COMMERCE— B2B / WHOLESALE E-COMMERCE— RESALE & VINTAGE MARKETPLACES— DIGITAL PRODUCT STORES—

THE LANDSCAPE

70%+ of e-commerce revenue comes from repeat customers, yet most brands treat every customer like a stranger. Without email automation, SMS, VIP programs, and cart recovery in place, you're leaving thousands on the table. One-time buyers disappear. Abandoned carts fade away. Loyal customers get the same generic experience as tire-kickers. It's time to automate retention and make loyalty profitable.

70%+
Revenue from Repeat Customers

WHERE YOU'RE LEAKING REVENUE

No Abandoned Cart Recovery
Customers add products and disappear. No automated email or SMS sequence brings them back. You're losing 30-50% of potential revenue from incomplete transactions.
No Post-Purchase Retention Flow
Order ships, customer disappears into silence. No follow-up sequences to ensure satisfaction, request reviews, or suggest complementary products.
Email Generating Under 20% Revenue
Your email list exists but isn't converting. Generic blasts instead of segmented, behavioral sequences. Not capitalizing on your owned audience.
No Win-Back Program for Lapsed Buyers
Customers who bought 6+ months ago are gone. No automated re-engagement sequence or 'we miss you' campaign brings them back.
No SMS Program
No direct, fast channel to drive urgency and conversions. Missing flash sales, time-sensitive offers, and shipping updates that drive 3-5x ROI.
No VIP or Loyalty Program
Your best customers are treated the same as new visitors. No tiered rewards, exclusive access, or loyalty recognition keeps them coming back.

THE WEAVER OS™ FIX

Core Email Flow Suite
Welcome sequence, post-purchase follow-ups, abandoned cart recovery, browse abandonment, and win-back campaigns that automatically trigger based on customer behavior.
Triggers on: Cart abandoned, order completed, browse session ended, customer lapsed 60+ days
SMS Program
Flash sale alerts, shipping updates, exclusive SMS-only offers, and abandon cart SMS sequences that drive 30-40% of recovery revenue at scale.
Triggers on: Cart abandoned, flash sale launched, order shipped, VIP tier reached
Repeat Purchase + LTV Engine
Automated reorder reminders, subscription automation, and cross-sell/upsell sequences that increase customer lifetime value by 2-3x.
Triggers on: Purchase completed, reorder window opens, cross-sell opportunity detected
VIP + Loyalty System
Tiered loyalty tiers with exclusive perks, early access to sales, exclusive products, and point-based rewards that reward your best customers.
Triggers on: Customer hits spend threshold, loyalty points earned, VIP tier promotion
AI Customer Support Bot
Automates order tracking questions, returns, sizing, and product questions 24/7, reducing support burden while improving response time.
Triggers on: Support ticket created, order status inquiry, return request initiated
E-Commerce Analytics Dashboard
Real-time visibility into retention metrics, email/SMS performance, LTV by cohort, and predictive churn alerts so you can optimize retention spending.
Triggers on: Weekly metrics refresh, anomaly detected, cohort analysis scheduled

8 AUDIT CATEGORIES

Cart Recovery
What's your current cart abandonment rate?
Do you have automated email and SMS recovery sequences?
Post-Purchase Experience
What happens after a customer's first order ships?
Do you have a review request and follow-up sequence?
Email Marketing
What percentage of revenue comes from email?
Are your flows behavioral or just batch sends?
Customer Retention
What's your 90-day repeat purchase rate?
Do you have win-back campaigns for lapsed buyers?
SMS Strategy
Are you collecting SMS consent at checkout?
Do you have SMS flows for cart recovery and flash sales?
Loyalty Programs
Do you have a loyalty or VIP program in place?
How do you reward your highest-value customers?
Customer Support
How quickly do you respond to support tickets?
Are common questions automated with a bot?
Analytics & Metrics
Can you track customer lifetime value by acquisition channel?
Do you monitor churn rate and retention cohorts?

READY TO SYSTEMIZE YOUR E-COMMERCE BRAND?

Get a free audit of your systems and identify the biggest revenue leaks in your e-commerce business.

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WEAVIE KNOWS E-COMMERCE BRANDS.

Weavie is trained on the specific workflows, pain points, and opportunities for e-commerce brands. From automated abandoned cart recovery and review generation to seasonal campaign management and customer LTV optimization, Weavie handles the work you don't have time for.